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[IPk] Medtronic MiniMed Helpline

Dear Pumpers

Sorry that some of you have had trouble getting help outside of regular working hours.  The Medtronic number should patch you through or take a message for the USA number. However, I do understand that this has created difficulties some times (especially when the USA is very busy).

If you have a problem with you pump in working hours please call my direct line at Medtronic 01923 205142.  If I am not at my desk, you can leave a message and I will call you back.  If I am not in the office or it is outside working hours, my voicemail has the direct number for the 24 hour Helpline number (01223 577379).  This is a Cambridge number and you will not be charged for an international call.

Hope that helps!

Kind regards, and happy pumping.


Hannah C. Dickinson, MSc, RPBio
Clinical & Technical Specialist

Medtronic MiniMed
Suite One, Sherbourne House
Croxley Business Centre
Watford, Herts.
WD18 8WW

Tel:  01923 205142
email @ redacted
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