Re: [IPk] Minimed incompetance
- To: email @ redacted
- Subject: Re: [IPk] Minimed incompetance
- From: Stuart Russell <email @ redacted>
- Date: Mon, 26 May 2003 11:29:51 +0100
- Reply-To: email @ redacted
- User-Agent: Mozilla/5.0 (X11; U; SunOS sun4u; en-US; rv:1.1) Gecko/20020827
In defence of minimed I have had excellent service with only one mistake
. In fact , to remedy the error, they shipped a batch of infusion sets
express delivery to my home within 4 hours of realising the problem.
Thats what I call service.
I think that it just depends on the staff taking the order. I always ask
for the same person when Im ordering.
Pat Reynolds wrote:
> Insulin Pumpers is made possible by your tax deductible contributions.
> Your donation of $10, $25, or more... just $1 or $2 per month is
> needed so that Insulin Pumpers can continue to serve you and the rest
> of the diabetes community. Please visit:
> Your annual contribution will eliminate this header from your IP mail
> For the second time, Medtronic minimed have sent my medical supplies to
> the wrong address.
> Hacked, off, royally: would anyone like to offer me a trial of their
> pump services?
> Anyone thinking of pumping should, I think, steer clear of minimed -
> they really are not compentent enough to deal with a life-threatening
> dm 30+, 508 2+, can't make the first any better, so trying to improve
> the second.
/____ \\ \ Stuart Russell
/_____\ \\ /
/_____/ \/ / / Staff Level Systems Engineer: Dept IT
/_____/ / \//\ Sun Microsystems
\_____\//\ / / Linlithgow, W. Lothian, UK, EH49 7LR
\_____/ / /\ / Tel x17396 -> (+44-1506-672396)
\_____/ \\ \ Fax x17550 -> +44-1506-672550
\_____\/ E-mail: email @ redacted
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