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Re: [IPk] Re: banned from the gym



The independent complaints person is a good step.  They can & often 
do, order compensation.

> On 24 Mar 2014, at 10:01, "Jackie Jacombs" <email @ redacted> wrote:
> 
> This seems totally unfair for many reasons.  Is there any reason why they won't
> repay your money if they have banned you from attending?
> 
> Jackie
> 
> -----Original Message-----
> From: email @ redacted [mailto:email @ redacted] On Behalf Of
> geminologist1
> Sent: 24 March 2014 08:52
> To: email @ redacted
> Subject: [IPk] Re: banned from the gym
> 
> Hi just thougjt i would let ypu know i am still banned! B I had a confirmation
> that they.had my complaint early feb then i received another letter a few days
> ago to tell me they are sending the complaint to an independent complaints
> person. i am still being made to pay for a service i am not allowed to use so i
> think i am stopping paymemt as i have paid for the two banned months so they
> are
> playing for time and i cant afford to go amywhere else . B This is really
> having
> a detrimental effect on my bgs.
> 
> 
> Sent from Samsung Mobile
> 
> -------- Original message --------
> From: Mary Lee <email @ redacted>
> Date: 22/03/2014  23:08  (GMT+00:00)
> To: "email @ redacted" <email @ redacted>
> Subject: RE: [IPk] Re Time for an Upgrade 
> 
> Thank you for your responses.B The information you received from the Animas rep
> was the same I was told!B  And reassuring to know that even where a pump comes
> with a remote, it may not necessarily be as useful as one might think.
> Having CGM incorporated is probably the best advance.B  Regards
> 
>> From: email @ redacted
>> To: email @ redacted
>> Subject: Re: [IPk] Re Time for an Upgrade
>> Date: Sat, 22 Mar 2014 12:17:43 +0000
>> 
>> Totally agree.
>> 
>> 
>> -----Original Message-----
>> From: DIana Maynard
>> Sent: Saturday, March 22, 2014 8:49 AM
>> To: email @ redacted
>> Subject: Re: [IPk] Re Time for an Upgrade
>> 
>> the Medtronic pump has a remote, but I never use it be ause it's 
not 
>> very reliable. hard to tell if the bolus or suspend has 
actually 
>> worked or not in a noisy environment. so I still fish around in 
my 
>> bra.
>> Di
>> 
>> Sent from my iPad
>> 
>>> On 21 Mar 2014, at 22:29, Ingrid Glass <email @ redacted> 
wrote:
>>> 
>>> Hi Mary,
>>> 
>>> 
>>> 
>>> "However, I was somewhat disappointed to learn that it does not 
have 
>>> the
>> added
>>> feature of a hand held device to operate it from afar so that 
I 
>>> could move on from having to dip into my bra to fish it out to 
>>> bolus! "
>>> 
>>> 
>>> 
>>> I was at a pumpers' education day last Mon & amazingly, as I was 
the 
>>> only Animas pump user (Vibe), I had the luxury of the 'session 
with the
> rep'
>>> all
>> to
>>> myself, and so the opportunity to discuss all & sundry pump-
wise 
>>> with her for
>> an
>>> hour & half :) :) she's looking into my IOB gripes, took it all 
very
>> seriously.
>>> Anyway, I'd barely got the words out about what a difference 
it 
>>> would make to have a hand held device and ===> they know, 
yes yes 
>>> they know very well, it's one of the commonest grumbles and 
>>> comparisons with other pumps they hear
> -
>> "THEY
>>> HAVE HAND HELD REMOTE DEVICES, WHY CAN'T WE?????" And in 
particular 
>>> why it's available for the Ping (US equivalent...ish) but not 
the 
>>> Vibe? So it
> turns
>> out
>>> that the Ping remote works on wave lengths which would 
interfere 
>>> with the military here in UK which they hadn't realised in 
>>> development! And that's why there's no remote, so far...
>>> 
>>> 
>>> 
>>> But never say never, at least Animas know it's a big gripe and 
they 
>>> might get their act together soon for UK pumpers.
>>> 
>>> 
>>> Ingrid
>>> .
>>> Follow us at https://www.twitter.com/insulinpumpers
>>> Make a long URL short at http://type1.org
>> Follow us at https://www.twitter.com/insulinpumpers
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> Follow us at https://www.twitter.com/insulinpumpers
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> .
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