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Re: [IPk] Re: Diasend Animas Vibe upload help needed

Hi Laura,
How are you trying to do this? I use a different meter (CareSense N),
but after uploading the pump data, I just click on the Diasend
Uploader icon to look for another device, connect the glucometer, then
it will search for and find the glucometer.

But maybe I'm missing the point - how have you been trying to do the loading?

On 5 March 2014 14:34, Laura Holborow <email @ redacted> wrote:
> Thanks for the ideas on the downloading it was exceedingly frustrating the
> other night (as you could probably tell!). By holding it further away from
> the dongle (which isn't what the animas trainer/printed guidance said to
> do) and suspending it (which I tried by chance as the medtronic pump needs
> to be suspended), I eventually managed to get it to download the pump data
> - it seems to spend a very long time "searching" for the pump before it
> finds it.
> However then I tried to download my meter (freestyle insulinx) into diasend
> too, it did absolutely nothing. Well, it opened up the freestyle programme
> and downloaded it into that, but not diasend. Has anyone got any ideas how
> I get my meter's data into diasend as well? I've inputted all the serial
> numbers etc. The guidance for this seems surprisingly poor. One of the
> "hooks" for moving away from medtronic for me was the ability to upload any
> meter and pump data into the same system.
> Thanks for any more suggestions!
> Laura
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