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Re: [IPk] Diasend Animas Vibe upload help needed



http://animascorp.co.uk/diasend have you tried using the website 
rather than downloading the software?  It's just "plug & play".

> On 3 Mar 2014, at 21:21, Laura Holborow <email @ redacted> wrote:
> 
> - I've just got an animas pump, and trying to use the diasend software for
> the first time. I've downloaded the software.
> - I've installed the driver.
> - I've plugged the dongle into the usb slot
> - I've opened up the disasend downloader programme.
> - I've taken the clip off the back. I've positoned the back of it over the
> dongle as the animas pump trainer showed me.
> - I've tried suspending it.
> - Nothing.
> - It does nothing. Just the little "loading" circle goes round and round
> and eventually times out. or I hit quit cos its doing zilch.
> 
> I'm seriously frustated. How can it be this complicated?!
> 
> I've read as much online as possible about what I'm supposed to do to no
> avail. I believe I've downloaded everything I'm supposed to. I can't find
> any other help sources.
> 
> Can someone here offer some insight before I throw the whole stupid thing
> across the room please?
> 
> Thank you.
> 
> Laura
> Medtronic pumper for 13 years. Animas pumper for 5 days. And not overly
> impressed yet!
> .
> Follow us at https://www.twitter.com/insulinpumpers
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