[IPk] Medtronic offering free pump!!!
My Medtronic pump has died and I'm using a loan pump from them - yet they've
refused a loan pump to someone else at my same DM clinic!!
When I phoned them about my pump initially, being out of warranty, I was
told I needed to buy a new pump. So after chatting with the specialist pump
nurse at the clinic, we decided I'd go for the Animas - because of the
problems I've had most of the time with the Medtronic sets. I can use
Disetronic sets without problems. Also the luer lock issue - lacking on
My GP contacted the PCT and after lots of emails and phone calls, got
funding permission for a replacement pump.
THEN, an email arrived to say Medtronic had offered to replace my pump
(although out of warranty) FREE OF CHARGE!!
Perhaps the PCT had told them I'm wanting to change to an Animas.
The Pump nurse at Southport has never heard of this. Has anyone else?
Okay I know they're wanting the on going income from the sets etc and given
I have to change them at least every 2 days (sometimes more often) that is
some income over the life of a pump.
I'd still prefer the Animas but am being pressured into taking this "free"
Medtronic pump. Don't know yet what type (currently on a 508) as the
Medtronic contact is on training today.
GP has put forward the case of different pump because of the set problems
but of course this is to a finance bod at the PCT not medical.
Any suggestions? I've copied this to John Davis at INPUT (in case he's not
reading the list at the moment).
BTW I have a Medtronic 508 that could be repaired (probably) but no-one is
interested in this. Anyone out there wanting it? (case damaged in one
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