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Re: [IPk] New Accu Chek Pump Upgrade

How interesting and how very different from the rest of the sales world where
new customers get the best deals. I wonder why?


On 23 Jan 2014 15:31, Philippa Cooper <email @ redacted> wrote:
Hi all
 Following on from the meet up the other night & discussion about Accu Chek,
saying they would upgrade newer Combos to the new pump when available, I
to ask about this as I was on the phone to them anyway.
 I got a very interesting reply (!). As I understand it, if you previously had
Combo at the end of its warranty and replaced it with a new Combo then you
get the new pump when available. However (!), if you had not yet had a
pump/Combo then this offer does not exist. There may be an agreement with
hospital but this is on a case by case basis.
Apparently the only way to find out is to speak to your DSN!
 I know I was told I would be eligible for an upgrade but have nothing in
writing (that I can remember) & will be bit annoyed if I am not given the
when the new pump appears. I feel a bit duped. Even if I am one of the lucky
ones, I don't think it's right that other new users are potentially missing
Has anyone else heard anything - especially if you are a new pumper?
 To be honest I am happy with my current pump but I do like the look of the
one with its smooth corners (easier to hide!!).
T1 18yrs Pumping 6mths

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