Re: [IPp]Replacement pumps
We have had multiple new and multiple recertified Cozmo pumps. I have
noticed no difference in their performance. We have had more pumps than we
can count, but I don't think it would be any different with a different
brand of pump. They are mechanical / computer devices. I expect it to have
issues at least as often as my car and my computer. My sister bought a new
car (or maybe less than a year old) so that she wouldn't have any issues.
Well, of course, she still has issues, but she has a warranty because of the
age of her car and the deal she got when she bought it. She still gets
really annoyed when it needs work, though. I view the pump in a similar
fashion. We are much more emotionally involved, however, because our
child's health depends on it and our life can be difficult while waiting to
get a new one. (You should have seen how mad I was about all the pump
problems we had in our first few month!) But such circumstances don't make
it such that a perfect, flaw-free device can be created. Even though our
children's lives depend on them, they are still just expensive little
machines with neato software.
I'll tell you what I love about Smith's Medical. When parents suggest
features they would like to see on pumps... they incorporate them. So many
of the features I was dying to have came out on the last or will come out on
the new software upgrade (which is free)! That is almost reason enough to
keep my loyalty. Plus, I think their pump is at least as good as the others
on the market. (Of course, I think it is better, at least for us, which is
why I chose it in the first place.)
-Natalie (who worries a lot more about how quickly a pump can be replaced
than how many times it has been replaced ... an attitude I learned from
people here and on CWD)
On 11/28/06, Jan <email @ redacted> wrote:
>
> Mary,
>
> *They change the date on the back of the pump when they refurbish them and
> do not tell you that it is a refurbished/recertified pump.* I only found
> that out after we got our 2nd recertified pump. The first pump (new)
> lasted
> 1 month. The 2nd pump (also new) lasted 2 years. Since 6/4/06, when we
> got
> our 3rd pump (and the first RECERTIFIED pump), we have had it replaced 3
> more times. We are now on our 6th pump (and our 4th RECERTIFIED pump
> since
> 6/4/06). I didn't even find out that our 3rd pump was recertified until
> we
> got our 4th pump and *I didn't find out through Smith's* - I fould out
> through DHL (the delivery service that stocks Smith's pumps in their
> facility near Chicago, IL). Smith's confirmed that the last 4 pumps we
> have
> had are recertified.
>
> By the way, the date on the back of our current pump is 10/2006 and it is
> definately referbished/recertified.
> --
> Jan, married 9 yrs to Lee
> mom to 8 yr old Maddie, dx'd T1D 4/16/03, pumping Cozmo 5/7/04
> and 4 yr old Sophie
>
>
> On 11/28/06, email @ redacted <email @ redacted> wrote:
> >
> > On Dan's replacement cozmos, I have asked each time and been told they
> > were
> > new. You can also check the date of manufacture on the back of
> the pump.
> > But as I said, he hasn't had one replaced for at least a year and
> a half,
> > so
> > maybe Smiths have changed their practice. He was one of the earliest
> > kids to
> > start on a cozmo, so maybe there weren't that many to refurbish in the
> > early
> > days.
> >
> > On the issue of software and the CGM, does anyone have any info on when,
> > if
> > ever, the copilot will be reissued? I miss it, not having it makes my
> job
> > analyzing Dan's data a lot harder, and I'm hesitant to commit to another
> > four
> > years of cozmo without any data management software, not to mention the
> > issue
> > of software to manage any CGM data in the future.
> >
> > Mary
> > Mom of Dan, 15 (dx 4-01, pumping since 5-03), Chris, 23, Carrie, 19,
> and
> > guardian of Mike, 19.
> > .
> .
>
--
Mama to 4 wonderful children - and 1 on the way!
Andrea Jean 4/99 - dx 1/28/03, pumping Cozmo 10/2/03 - diluted H (U50)
testing with Freestyle
Flash & CoZmonitor
Alicia Liliana 6/01
Carlos Kenneth 5/03
Anita Viviana 3/05 (has low risk gene combination - TRIGR study)
Baby #5 - due end of February 2007
Happily married to Tommy since 6/96
Salt Lake City, Utah
CWD and IPP member since 10/2003
"You cannot do a kindness too soon, for you never know how soon it will be
too late." --Ralph Waldo Emerson
"How lovely to think that no one need wait a moment; we can start now, start
slowly changing the world." --Anne Frank
.
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