Re: [IPp] Changing Pumps....
Oh, I am so glad ..... they are really wonderful and caring...especially
with the kids.....and yes pump problems can be very frustrating as can
diabetes......have a great Thanksgiving!!!!
Bev
Cheri McCurdy wrote:
>Bev,
>
>I got a call from the Animas Rep yesterday. Apparently, they watch this
>list fairly close. The number I called was from a magnet from animas
>that I keep on my fridge, and for some reason, I hit a dead end on the
>help line. My mistake I am sure in the frustration to get the pump up
>and going. I was impressed that they were concerned enough to contact me
>and offer to do anything to help with the pump and the rep was very
>helpful. So forgive me for "bashing" Animas on the help line. The rep
>said the problems I am experiencing are rare and I know that sometimes
>things just seem to hit oner person all at once, apparently it is our
>turn! I will stick with Animas for awhile and see if things get better.
>They are sending some new cases and clips and hopefullly, this will help
>solve that problem. It is very frustrating to deal with pump problems
>when so much depends on the performance of the pump.
>
>Cheri
>Date: Mon, 21 Nov 2005 20:33:42 -0600
>From: Bev <email @ redacted>
>Subject: Re: [IPp] switching pumps-what alarms?
>
>I have no idea what you are talking about when you say no
>support.....Animas has 24 hour support but after hours you have to wait
>a few minutes for them to call you back...I have in the middle of the
>night.....this makes no sense except to bash Animas for some reason.....
>
>Bev
>.
>
>
>
>
--
PO`!1a
.
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