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[IPp] To everyone at IP
I am writing to everyone to bring up a few points and ask a favor.
First of all many of you know me. But for those that don't I am Brian. I
have been with the IP list since 1998 and have been with the Administrators
I want to apologize to those that this does not effect but I have hit my
last nerve so everyone gets to read it.
Before I go into my little Rant I want to let everyone know basically what
the Administrators do here. The IP site has support lists focusing in 6
countries and has over 10 individual email lists which are overseen (not
moderated since we do not review every email sent to the lists) by a small
handful of volunteers. I would like to say again we are VOLUNTEERS, we do
not get paid or compensated in any way for helping out on the list. Most
of us have Families, full time jobs, and other commitments we must do
outside of the IP group. For all the lists and thousands of members there
are only about 16 or so administrators, 11 of which work solely on the US
IP lists ( IP, YIP, POP, Med-Pro, and Spirit lists ). Basically how it
works behind the "curtain" is that all the Administrators watch out for
warning signs on the list that trouble may be coming. Trouble on the IP
list can be many things including the beginning of Pump Wars, Flames
against other members, keeping out Spammers, virus watch, and one thing
that has been happening more and more those famous Hoaxes. All the
administrators also help enforce our netiquette rules for the IP list which
can seen here: http://www.insulin-pumpers.org/netiquette.shtml I suggest
everyone look them over.
On top of the duties listed above 2 people have more duties every
week. One person gets the job of manually going over, editing out personal
information, and approving new members and their profiles. This is not an
automated process and can take several minutes to take care of for every
person wanting to join the IP list. This person also gets an outrageous
amount of SPAM and Viruses which is intercepted by our "closed" list
policies. When someone tries to email the IP list from a unregistered
email address or if someone has other "warning" signs in their headers the
messages are bounced to the administrator on duty. Some of these messages
are from members of other email support groups on the net that hit the
"reply all" button and the message gets bounced to us since they are not
members of the IP list. It takes time to track down these people and
confirm that they are not members of the IP list just using the wrong email
address. So if you get a message asking to only send a email to one list
at a time, please be kind and help us out.
The second person is responsible for all the emails sent to the Help
address. They subscribe and un subscribe those members that want to change
their email options or that want to leave the IP list for a number of
reasons. This job can be VERY time consuming and they can continue to
receive responses to their requests/questions for several days/weeks after
they have gone off duty. This person also monitors the lists to hopefully
catch those "unsubscribe me" messages that are sent to the list instead of
the correct address. Far warning to all these requests are usually put on
low priority and taken care of last, after all the other requests that are
sent to the correct email address. Also this all is done MANUALLY by a
real person so if you request is not taken care of in the instant that you
hit send just keep in mind that they may be at work, asleep, or doing
something fun with the family. It is crazy the amount of "fan" mail (aka
hate mail) we get from people that think we are at the computer 24/7. And
trust me some people have a "way" with words.
If you are a part of any other email groups on the net you have probably
noticed that this list is kinder and not as hostile as some other lists can
be. This is do to the commitment of the Administrators of this list. I
would like to thank all of them for allowing me to help them with the IP
list they are a GREAT bunch of people.
There are several other groups I would like to Point out that help this
list function. One group is our group of Chat hosts they work hard at
keeping the chat rooms open and friendly for everyone at any hour of the
day or night my hat goes off to all of them. I would also like to thank
Rodney for going above and beyond on the chats.
The other group is those that help with editing the IP site and the
suppling other info and pages.
But the one person I would like everyone and I repeat EVERYONE to send a
note of thanx to is the Owner of the IP list (Michael Robinton) Which has
given a tremendous amount of his own time and money to supply Everyone a
place to come and talk about diabetes. Without Michael we would not have
the IP list and site to come to. So I personally ask that you help him in
return for him helping you.
Thank you all for listing to my Rant I think I have calmed down some.
for HELP or to subscribe/unsubscribe, contact: HELP@insulin-pumpers.org
help SUPPORT Insulin Pumpers http://www.insulin-pumpers.org/donate.shtml