Re: [IPp] FW: Animas - Pump upgrade/loaner pumps
Deltec is able to courier pumps 24 /7 on holidays and weekends... They have
pumps situated in DHL offices all over the country, ready to be delivered on
short notice.. That's how we got a replacement at 2am Saturday morning..
in less than 2 hrs after I called them in minnesota..
now, that's service you cant beat !!!
Stacey
In a message dated 3/26/2007 11:44:34 A.M. Eastern Daylight Time,
email @ redacted writes:
Animas is in PA and we are in Texas.....no way could they even courier in 2
hours from there. My guess is the pump was couriered from a rep.....or the
person lives very close.........either way, people deserve holidays off,
pumps
malfunction and we don't always get what we want.........our rep is awesome
and
takes good care of us as does the regional CDE........but I have to do my
part
if we have a failure and be willing to drive a bit if necessary or make
several
calls..........some people have had unpleasing experiences...it happens,
sadly,
in all businesses from time to time..........I am amazed this thread has
gone on
so long especially without a subject change.............I am still trying to
figure out why the guys that delivered my new refrigerator thought it ok not
to
remove the doors but to scratch it up and touch it up with paint........next
time I am in Lowe's, I will tell them but I won't quit going there or buying
Whirlpool appliances over it......I will ask
for different delivery personel.........
Bev, mom to Mary, 13, dx 1997, pumping Animas 2001
jodie necaise <email @ redacted> wrote:
That's why the courier is such a handy option. The reps aren't working
on Thanksgiving Day. It's a holiday
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