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[IPp] Re:Sets and H-tron pump
In a message dated 1/30/03 9:58:23 AM Pacific Standard Time,
email @ redacted writes:
> We use a Disetronic Htron and the only
> disetronic sets available are the rapids and tenders. The look of the
> tenders frightens me abit. I mentioned to our pump company rep that perhaps
> I would try some of the sets available thru the NZ distributors of Minimed
> sets and I was told that if I used a different brand of infusion set it
> would void our pump warrenty. I have emailed Disetronic in the US to see if
> I can get some ultraflex thru them as they are not available here. I
> that the Disetronic tenders and Minimed Silhouette are exactly the same
> (please anyone correct me if I am wrong) so I think my next step will be to
> contact Minimed here and see if they have the inserter for the silhouette
> and then use it with the Disetronic tenders. I would hope that that would
My little girl pumps with the H-tron pump and uses MM's Quick-sets. We
are in Canada and the UltraFlex is not approved for sale here and the last I
heard they had no intention of trying to market it here.
I would try to verify in writing that using the Quick-sets would void
your warranty--myself I believe that the rep was telling you a line of *****.
A quick read of the actual warranty, (ask her/him to supply you with a copy)
would explain things.
In any case, how would they know what sets you were using anyhow? When
we bought our pump the sales rep showed me how to re-build the H-tron
batteries. When I questioned her about "build your own batteries" voiding
the warranty, she said "how would they know anyhow?" At that time the H-tron
was sold by a third party and not by Disetronic themselves.
The H-tron is a very sturdy pump, you will like it a lot. I would never
switch to another brand at this point in time, even if I was paid $3000 to do
so and got the other pump for free!!
Even though the Tenders/Comforts/ and Silhouettes are all the same
infusion set, the ones that are to be inserted with the Sil-Serter are
different. I have a Sil-serter and some Tenders, but not the type that can
be used with the insertion device. These sets also intimidate me and thats
why we use the Quick-sets. Most people will tell you though, that once you
get over it, the Sils/Tenders are a great set to use.
Barbara, Mum of Claire 8
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