[Previous Months][Date Index][Thread Index][Join - Register][Login]   Help@Insulin-Pumpers.org
  [Message Prev][Message Next][Thread Prev][Thread Next]   for subscribe/unsubscribe assistance
 
 

Re: [IP] Tandem tslim:x2 Malfunction



This may be a stupid question, but is there anything about this error
message in the manual?  Better yet, do you have a back up pump that you can
switch to while waiting on Tandem?  I am surfing YouTube to see if there is
anything that can help you.

On Sun, Nov 1, 2020 at 1:15 PM Adam Brock <
email @ redacted> wrote:

>  FWIW it's worth it won't matter when you talk to Tandem today. The
> replacement
> pump won't ship until Monday. Their shipping cutoff is 4:00pm Pacific time
> so
> anything ordered between 4:01pm Pacific Friday and 3:59pm Monday doesn't
> arrive
> until Tuesday. b 9
>
>  Are there any more details with the error message such as something about
> the
> cartridge?
>
> -----Original Message-----
>  From: email @ redacted <
> email @ redacted>
> On Behalf Of Alan Segal
> Sent: Sunday, November 1, 2020 12:01 PM
> To: ip <email @ redacted>
> Subject: [IP] Tandem tslim:x2 Malfunction
>
> My X2 has a malfunction error of 12-0x2071 .
>  I tried turning pump off, and restarting it twice - seems OK for a while
> (of
> course itsaid I had to load a new cartridge, and waste 10 units fill
> tubing.
> insulin came out of tube. Went to sleep, only to be woken up by malfunction
> again a little while later.
>
>  I was on waiting for tandem tech support yesterday, got tired, pressed 1
> for
> callback, and entered my phone #. Call never came.
>
>  Today I sat waiting for "support" over 42 minutes, finally pressed 1 for
> callback, I'll see if anything happens.
>
> Never had this problem with medtronic, always got a person within 2-3
> minutes.
>
> Has anyone else ever had the malfunction code - do you know what  was
> wrong?
>  Donate with every purchase http://smile.amazon.com/ (select your charity
> =
> Insulin Pumpers)
> .
> Donate with every purchase http://smile.amazon.com/
> (select your charity = Insulin Pumpers)
.
----------------------------------------------------------
for HELP or to subscribe/unsubscribe/change list versions,
contact: HELP@insulin-pumpers.org
Donate with every purchase http://smile.amazon.com/
(select your charity = Insulin Pumpers)