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Re: [IP] Battery life on Dexcom receiver?



I'm getting a lot of pressure from Dexcom to replace the whole system and have
not been able to get any response on expected battery life past the warranty
date. 
--- On Fri, 6/24/11, Susan Lane <email @ redacted> wrote:

From: Susan Lane <email @ redacted>
Subject: Re: [IP] Battery life on Dexcom receiver?
To: email @ redacted
Date: Friday, June 24, 2011, 8:02 AM

Just call Dexcom and they should be able to provide you with this info.


On Fri, Jun 24, 2011 at 5:49 AM, Mary Donovan <email @ redacted>wrote:

> Hello all,
> My son lost the transmitter to his Dexcom cgm, and we're considering just
> buying a new transmitter out of pocket rather than going through the
> approval
> process with Blue Cross Blue Shield of Illinois again at this point.  Last
> time it took us five months and a denial before we got it on appeal.  We've
> got time pressure as he's leaving for an out of state internship on July 5,
> and since BCBS is currently covering the sensors I don't want to risk
> losing
> that with a denial. The Dexcom went out of its one-year warranty in Dec
> 2010.
> My question is, does anyone have any experience with how long the receiver
> lasts?  I know the battery will give out at some point, and I'm just
> wondering
> how long we'd have till we'd face replacing that too.
> Thanks in advice for any feedback.
> Mary
> .
.
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