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[IP] can't get through to "Help"

I'd really like to change from digest to no email/browser while I'm on
vacation and I've tried already this evening to send a message to
"Help@Insulin-Pumpers.org and both times the message has bounced back for
the same reason:
----- The following addresses had permanent fatal errors -----

<email @ redacted>

(reason: 550 5.0.0 <email @ redacted>... Spammers not allowed)

----- Transcript of session follows -----

... while talking to mail.cass.net.:

>>> MAIL From:<email @ redacted> SIZE=1463

<<< 550 5.0.0 <email @ redacted>... Spammers not allowed

554 5.0.0 Service unavailable

So - any suggestions?

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