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Re: [IP] Re: Medtronic MinMed

Ironically, when my original pump and later my replacement pump was went to
me before MM initiated their new delivery policy, they in fact left them
sitting at my front door.  Then, without any sort of notification, they
suddenly changed things so you have to sign for all your supply deliveries.
I had to actually sign for two reservoirs sent to me as replacements due to
leaky o-rings.  I can understand signing for a pump, but two reservoirs?
They used to send those in the regular mail.


----- Original Message ----- 
From: "Liz Davis" <email @ redacted>
To: <email @ redacted>
Sent: Tuesday, September 23, 2003 10:06 PM
Subject: Re: [IP] Re: Medtronic MinMed

> At 06:11 PM 9/23/03 -0700, you wrote:
>  >I am finding this company not good at communcations
>  >and regret that I chose them. Last straw was sending
>  >UPS my pump and requirng that someone has to be home
>  >to sign for it.. what do they think we don't work.  I
>  >am going to try to see if my HMO will work with
>  >another company, am i alone are is this a unique
>  >experience with this company?
> You want them to leave a $5000.00 piece of equipment on the front step?
> course, they require a signature.  I'm pretty sure the other pump
> do as well. On the first delivery attempt UPS will leave a note and you
> arrange to pick it up the next day on your lunch hour.
> Liz
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