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Re: [IP] As promised



Jenny has had her pump nearly three years. Our experience with Animas 
customer service has always been positive.

Kay

On Thursday, September 4, 2003, at 03:18 PM, Chris Jones wrote:

> I have had fairly frequent dealings with Animas lately.  I had been 
> getting
> "Call Service 0500" alarms.  They have been tracking them and 
> determined that
> the motor is not pushing insulin the way it should.  I was informed 
> today that
> they will be sending me a new pump tomorrow.
>
> I could not be more happy with the customer service and technical 
> assistance
> that Animas has given me since I started pumping.
>
> I told  one of the three people who called to make sure things were ok 
> that I
> would mention this on the list.
>
> They're good people!
>
> Chris
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