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RE: [IP] Sofset?



I had to go on a business trip two months after pump startup (it was Dec.
1998). I live in Israel, and my trip was to the US (west coast). When I
arrived to my hotel in San Francisco on Saturday afternoon, I discovered
that I forgot my softserter at home... I am using softsets. 
I did not want to do manual insertions, my set replacement was due  Monday
morning. I called MM, explained them what happened, the lady whom I talked
to, said that they will send me a softserter - and it will arrive to my
hotel Monday morning. I asked her how much should I pay for it - she said -
nothing... I wanted to return it back to the Israeli MM reps - but she said
no need to do that.

I keep this softserter as a backup. I make sure that I do not forget it
anymore. This was a positive experience with MM customer service.

Avner

-----Original Message-----
From: email @ redacted [mailto:email @ redacted]
Sent: Wednesday, September 06, 2000 8:59 AM
To: email @ redacted
Subject: Re: [IP] Sofset?


I have only used the soft serter to insert my sets. I dread the day I go out

and forget my serter, and I hope that never happens! I am wanting to buy 
another soft serter as well, but they are so expensive, so I can't afford
it. 
:( Might as well just hope I never forget mine lol. :) 

Lyra
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