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[IP] Re: LifeScan InTouch version 1.3.1
I found the problem, which is duly mentioned in the troubleshooting files,
TS-WIN95 / TS-WIN98 / TS-WINNT. It's caused by "non-default" date and time
settings in Control Panel, Regional Options. According to the
BEGIN TROUBLESHOOTING FILE EXCERPT
"1.2 Control Panel International Date/Time Issues (Error 5, Illegal
If the international Date/Time Separators are not set to the standard
Windows 95/98/NT defaults, an Error 5 Illegal Function Call may appear.
To correct this problem, under Control Panel, click on Regional Settings,
then click on the Date tab and Time tabs to make sure that your separators
are set to the Windows Default Settings for the language you are using. See
the tables below for the correct default settings..."
END TROUBLESHOOTING FILE EXCERPT
As any Windows programmer knows, the date and time settings are
intentionally left to user discretion. It's up to the _program_ to detect
what's being used (via standard API calls) and adapt the presentation
format accordingly. InTouch is outta touch with this and requires certain
settings, which, of course, I wasn't using.
So, to use InTouch, make sure your date and time settings are what the
program has deemed necessary.
InTouch is certainly worth what I paid for it, which is zilch.
At 12:29 AM 9/4/00 +0200, you wrote:
>I downloaded the free version of the LifeScan InTouch software, version
>1.3.1, located here: http://www.lifescan.com/lsprods/intouch.html
>The download went normally, the file (Dm131usa.exe, 7,374,508 bytes)
>decompresses and installs without complaint. The program opens
>successfully and I'm able to transfer data from my OneTouch Profile (using
>a LifeScan serial cable) and view the data via Report, Data List. However,
>I can't view any of the other reports -- I just get one of three error
>messages. ("Illegal Function Call" or "Type Mismatch", or "In Touch Error #5").
>I tried installing the software under Windows 98, Windows NT and then
>under Windows 2000. I always get _exactly_ the same results.
>Has anyone been able to use the downloaded software to see all the
>reports? If so, what version does it report? (To see the version number,
>click on Help, About IN TOUCH Diabetes Management...) How large was the
>downloaded file? (To see the exact size, right-click on Dm131usa.exe,
>select "Properties" and look at the number of bytes in parentheses to the
>right of "Size:". Do NOT look at the number in parentheses to the right of
>"Size on disk:" -- this is _not_ useful since it depends on disk
>I have a hard time believing the program has a problem, but then again, I
>have a hard time believing anything else since there's absolutely no sign
>of program corruption on my system.
>TIA and regards, Andy
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