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Re: [IP] minimed email

> I emailed minimed from their site on October 8.  On October 11 Jack
> Joy (the webmaster) got back to me and said they would direct the
> email to the regional office for ND.  Also stated if I didn't hear
> within a few days to get back with him.  I rewrote him on the 14th
> to which he responded that nite, as I still had not heard from the
> regional office.  He said he would get right on it.  Well now we are
> at  October 21, and I still have not heard back from them.  I
> realize I could call them, but the point of the matter is they
> obviously couldn't care less about the individuals who email them.
> Realize we are not pumping yet, but customer service and reps are a
> big part on which pump we will got with.  This is not looking
> favorable for Minimed.

Jack is pretty good about following up on things. I expect that he 
truly has not gotten any info back, be patient. I've found him to be 
a great resource.

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