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Re: [IP] I HATE my paradigm

I use the animas R1000, and i love it, but I also have nothing to compare it
to, I have only been pumping just over one week, and I am finding the
customer support to be great!! The pump itself, is not heavy and I do not
feel that it is cumbersome either. I chose the animus because of its looks
and also because it had all the features of the other pumps I saw in videos.
I guess my choice was mostly based on looks then, it is slim, sleek and
black, to me, it looks more like a pager than the other pumps I saw did.
Well, that is just my biased opinion;) lol Take care everyone, and thanks so
much for starting this site and for all of your opinions, you have helped a
new pumper a lot so far!!
Tami in Tucson
Pumpin since Nov 1/02
----- Original Message -----
From: "Jennifer Updike" <email @ redacted>
To: <email @ redacted>
Sent: Sunday, November 10, 2002 10:57 PM
Subject: [IP] I HATE my paradigm

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> Since there are people asking about the paradigm and how people who have
> like it.... let me tell you, I absolutely hate mine. The only thing I like
> about it is it takes one aaa battery and they last quite a while.
> Everything else drives me nuts.  The case you slide it into that has a
> that rotates is big, bulky, and gets caught on everything.  The leather
> case's clip doesn't have a spring and is difficult to put on your
> or take off with one hand.  The time is not displayed on the screen so you
> have to go through many menus and act as though you are resetting the time
> just to see the current time.  I am not sure I like the fact I can not
> it delivering insulin.  That was kinda like a reassurance with my 508.  I
> knew my pump was working.  My new paradigm completely died one month and
> wk after I got it in the middle of the night and I work up at 4am on a
> Sunday morning feeling terrible.  I tried to bolus and nothing would work.
> Not even the light.  I put a new battery in and nothing.  It hadn't been
> dropped or anything and when I called minimed panicking they said oooooh
> this is a problem we have been having and told me they would send a
> replacement out on Monday. I said great, then she told me it would be a
> refurbished one.  I told her nooooooooo way and she said these pumps only
> have a one month guarentee to be replaced with new.  After that the
> remaining four yrs of warranty, you get a refurbished.  I through a
> fit.  Then she agreed to send me new "just this once".  Well, low and
> behold, Tuesday afternoon I receive my "new" pump.  It was a REFURBISHED
> one!!  I called right away and they said they made a mistake entering the
> order and would get my new one out right away.  All this after having to
> inject for two days.  I haven't injected on a daily basis for 5 1/2 yrs
> you.  My sugars were all messed up.  She told me to use the refurb. pump
> the new one got to me.  Finally on Thursday I received a new pump still in
> the box, wrapped in plastic.  Sighs... I miss my 508.  Even filling the
> resevoir I feel is more cumbersome.  This is just my experience and
>   But I do wish I never gave up my 508.  Minimed has been a pretty good
> company in my opinion to work with up until this paradigm fiasco.  There
> be those who love the paradigm, but I am starting to wonder if my
> company would let me switch to a whole new company altogether, such as the
> animas.  What do you all think of animas?  Are they a good pump/company?
> Thanks for listening... sorry sooooo long:)
> jenni-age 30
> diagnosed at age 22
> pumping since pregnant with first
> child 5 1/2 yrs ago.
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