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Re: RE: [IP] Attention Paradigm users



We are with you Ryan.  We love our Paradigm.
----- Original Message -----
From: <email @ redacted>
To: <email @ redacted>
Sent: Thursday, November 07, 2002 11:55 AM
Subject: Re: RE: [IP] Attention Paradigm users


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> Thank you for giving this issue some perspective.  I still believe I made
the right choice for my son when we chose MM, and not even the opinions of
members of this list would make me believe otherwise.
>
> Thanks again,
> >
> > From: Ryan Bruner <email @ redacted>
> > Date: 2002/11/07 Thu AM 11:35:36 CST
> > To: email @ redacted
> > Subject: RE: [IP] Attention Paradigm users
> >
> > I wanted to bring something to the attention of people concerning
> > Paradigm and/or MiniMed concerns...
> >
> > I've heard it said that you don't go to the hospital to do research on
> > the health of a nation.  Likewise, listening to the complaints against
> > a pump or pump company among a group such as this isn't the best place
> > to determine a track record.
> >
> > Consider numbers.  MiniMed has a significant percentage of the market
> > share...going by the numbers on IP, it has over 70% of the pump market
> > (not sure how reflective that is overall).  Anyhow, let's say that
> > there were 10000 pumpers in the world (chosen as a nice round number).
> > 7000 of them would have pumps through Minimed, versus the 6% (or 600 in
> > this example) on the Animas pump.  Now, let's say that there is an
> > average of 1 complaint out of 10 users.  That means you will here of
> > 700 complaints from MiniMed, versus only 60 from Animas.  So, just
> > based on those numbers, you MIGHT get the impression that MiniMed has
> > more problems...but in reality, it is still just 10%.  (Again, I'm
> > making up numbers here for illustrative purposes.)
> >
> > So, on this list, when people post problems with MiniMed and/or
> > Paradigm...remember that there are far more people dealing with them
> > than other pump companies, and so you will hear about more complaints,
> > even though they are not necessarily any more or less reliable/quality.
> >
> > Now, I'm not suggesting that those who have experienced poor
> > service/etc. are making it up.  I truly believe they had a bad
> > experience.  Yet, that doesn't necessarily mean it is reflective of
> > them in general.  How many people are NOT posting here talking about
> > how they DIDN'T experience problems?  I, for one, found working with
> > MiniMed exceptionally easy, and have had not a single complaint with
> > them nor the pump.  (I did experience one problem...but it ended up
> > being my own fault, not theirs, although they helped me graciously over
> > the phone.)
> >
> > I'm not trying to defend MiniMed here...just trying to bring
> > perspective.  I certainly can't speak to the quality of any other pump
> > but my own, as is likely the case for most others here.  I think the
> > Paradigm is a great pump and wouldn't consider switching to another
> > model...but if I did, I might find that another pump is actually better
> > for my needs and not know it.  Same is true for those who praise their
> > Animas pump or Disetronic or whatever...if that is their only pump, all
> > the praises in the world mean nothing when it comes down to a
> > comparison UNLESS you have actually tried more than one brand of pump.
> >
> > Now, as far as that list of "problems" reported against the
> > Paradigm...if you re-look at the list carefully, you'll find that most
> > of the complaints against it are rather silly, such as having to select
> > U-100 versus U-50 insulin.  If they had gone a different route, there
> > would be complaints that a user might switch insulins and forget to
> > change the settings!  Prompting the user each time is actually a safety
> > measure, but criticized as a safety flaw.
> > ----------------------------------------------------------
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> >
>
> Sean, pump mom of Jake, 9, dx 07/01, pumping since 01/02
> ----------------------------------------------------------
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