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Re: [IP] Paradigm E21 Error



I can't believe that the Paradigm doesn't have an internal battery to help
store basals and histories, if the battery or pump dies.
----- Original Message -----
From: <email @ redacted>
To: <email @ redacted>
Sent: Thursday, October 31, 2002 8:10 AM
Subject: [IP] Paradigm E21 Error


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> Last night as I was out trick or treating with my three boys I was shocked
> to here my pump squawking beep, beep beep. I checked the screen and it
read
> E21 then reprogram. Usually I am pretty cool under pressure, but this
> flustered me and trick or treating ended quickly. I immediately
> disconnected, thinking that would be the safest thing to do in case the
> pump started dumping insulin for some reason. Quickly went home and called
> Minimed. They called me back in a matter of minutes. Rick, the Minimed
> representative was excellent in talking me through the error and
> reprogramming my pump with me. We changed the battery, even though it was
> only 6 days old, reprogrammed the pump and we were up and running again in
> ten minutes. Thankfully I had the basal rates written down on the Minimed
> card they provide. Any one else with a Paradigm ever had this error occur?
> If so what was the explanation you were given. I didn't get an explanation
> from them, or maybe I did and did not here it.
>
> Michael Chambers
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