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Re: [IP] Pump Protector

Jenny didn't abuse her pump by carrying it in her pocket. And Animas
redesigned the plastic cover over the screen after a few months and it's
been wonderful ever since. Animas thanked us for our concern about the
quality of the screen. They even gave us a free permanent loaner to have on
hand while they were redesigning the screen cover.

I doubt that refurbishing a pump and sending it out again costs the
manufacturer that much. From what I understand, most of the cost of pumps is
research and development.

On Wed, May 14, 2008 at 8:12 PM, Jamie Naessens <email @ redacted> wrote:

> She has always carried her pump
>> in the back pocket of her jeans. I was
>> calling every few months to get a replacement.
> Isn't this careless? Sure, accidents can happen, and of course there are
> manufacturing defects, but don't we have some responsibility to look after
> our things, and take some due care? Maybe that model of pump doesn't belong
> in a back pocket. Seems to me that multiple replacements keep the cost of
> pumps out-of-sight for many people. Not all of us have insurance that covers
> these pumps, and the cost can make or break our ability to get a pump in the
> first place.
> Jamie .
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