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Re: [IP] RE: Medtronic Minimed problems!!!



I agree. Although the Minimed pump has been through the 'original' Minimed 
company and the present Medtronic Minimed I have had 21 years of excellent 
customer care.
Phyllis
_______________________

> This during the evening past I got 'no delivery' every few hours.  Checked
> the Insulin output and it was okay.  Changed the site several times and it
> repeated the problem.
> On the other hand the number of units delivered were listed as being the
> appropriate number of units for night.
> Changed everything out again this a.m.  Same problem and my time and date
> kept skipping backwards.
> This pump has only been used 5 months and until now has been just 
> delightful
>  My previous experiences were with 508 and 507 and they worked very well.
> Called MM and I had so much help it was amazing.  They reviewed everything
> having to do with priming, delivery, alarms etc.  Not once but three 
> times.
> In the end they are sending out a "new" pump by 9a.m., tomorrow.  The
> offered to have a rep deliver it today and since I had to leave just asked
> them to send it out.
> This is just to show how good their service is now and has been throughout
> my long history with MM.
> I don't know why some people have so many problems.  My daughter has had 
> the
> same experience when and if she has had a problem.
> I can not say enough good words about the service from MM.  I have tried
> several other brands but in my opinion MM is the very best.
> Decided to post a good report as there are so many bad reports about all
> pumps I thought "good" would be a nice change.
> Robert 
.
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