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RE: [IP] Insurance - got to love them!

Hi Julie,

sorry for cluttering up your inbox but I prefer to lurk on the list.

Two things -- one, I can overnight you a box of Paradigm quicksets and
reservoirs (sets: 43" tubing, 6mm cannula [MMT-398]; reservoirs: your
choice of 1.76 ml [MMT-326A] or 3.0 ml [MMT-332A]). Two, Minimed employs
people who do nothing but fight insurance idiots all day -- perhaps your
Minimed rep can help here?

Let me know if you need the sets/reservoirs, and if yes, where I should
send them. (And in case this wasn't clear -- there will be no charge
whatsoever, and I'll cover the shipping.)


-----Original Message-----
From: email @ redacted
[mailto:email @ redacted] On Behalf Of Julie A Blair
Sent: Tuesday, 30 May 2006 19:35
To: email @ redacted
Subject: Re: [IP] Insurance - got to love them!

When insurance companies start impeding on my son's health, it really
me....  We have Aetna Insurance and they approved Adam's pump and paid
it.  In January we ordered our first order of supplies and what a time
was.  All of our prescription medicine is ordered through
ExpressScripts.  I 
called them in January to order supplies - the reservoir and quick-set
they told me that they do not carry them and I would have to go through 
Minimed.  I called Minimed and they shipped me the parts right away, no 
money was needed on my end for they were going to submit directly to the

company.  I later received a denial from Aetna to pay for the parts and
I questioned this with Aetna, they stated I needed to go through 
ExpressScripts...to make a long story short with this situation, nothing
resolved and I still owe Minimed over $500 and they haven't billed me
(of course I am fighting this with my insurance company - why would they

approve the pump, but not the parts).  About a month ago, again I sent
prescription to ExpressScripts and after 10 or more days was told that
could not send the reservoir and quickset, I had to go through MiniMed. 
Well... guess what, the two parts I had remaining failed and tonight I
here with no quickset to insert into my son in order to provide him with

insulin, all because no one knows who is on first...!!!  I did call
and they are going to ship to me next day upon Aetna approval, what this

means I don't know.... I need to call Aetna tomorrow... IN the meantime,

Adam's doctor stated he will need to have a corrective shot every four
(ouch...).  What a mess, insurance companies, don't you love them!!!!!!!
I carried $500 in my checkbook every month I would pay for this expense 
myself and forget about insurance!
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