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Re: [IP] RE: insulin-pumpers-digest V6 #334



HI:

   Does anyone purchase their mm508 supplies from medtronic?  I found them
to be a bit expensive and just wanted advice as to any options?

Thanks,
Laura
----- Original Message -----
From: "Im, Hyun" <email @ redacted>
To: <email @ redacted>
Sent: Tuesday, May 21, 2002 9:08 AM
Subject: [IP] RE: insulin-pumpers-digest V6 #334


> Keith wrote:
> > I know it's not polite to ask which pump is best, as we all have to make
> and
> > live with our choices. But the thing is, I'm not hearing many complaints
> at
> > all about Animas, whereas pretty much all I've been hearing lately is
how
> > Minimed kind of sucks. Help!
> >
> > Keith G.
>
> Hi Keith,
> My husband's (Jeffrey)  CDE is a MM rep, and more than "pushed" the MM.
> Three observations by Jeffrey may, if not help, be responsive to your
post:
> 1.  Prob all 3 pumps have ups/downs. 2.  Since MM has about 80% of market,
> most complaints will be MM complaints.  3. Jeffrey liked the simplicity of
> Paradigm.  Thought Dtron had bells/whistles he'll never use.
>
> Jeffrey agreed to try out loaner pumps, before making a decision.  Don't
> know if you've got option to switch, so I'll write about my impressions of
3
> companies:  MM rep said 7 reps got laid off recently, so they couldn't get
> back to us.  Was only given loaner from MM for 1 day (that was a fight).
It
> would have been nice to try out the Paradigm through a full cartridge
cycle,
> since he uses about 50u/day, to get a sense of any restrictions the
smaller
> reservoir creates.
>
> Disetronic 800.915.3698 was wonderful.  A rep met w/us, gave us the 3rd ed
> of Pumping Insulin, wanted us to be as informed as possible, and gave us
the
> loaner to try out 5 days.  Disetronic also takes the pumps back every 6
> months, to test for defects.  All upgrades are (reportedly) built in to
the
> original purchase.  So far, the customer service reps at Disetronic and
> Animas have been very professional and very responsive to questions.  An
> Animus trainer is meeting w/Jeffrey this week.  I'll pass on any comments
> Jeffrey has.
>
>
> Visited
> http://www.accessdata.fda.gov/scripts/cdrh/cfdocs/cfMAUDE/search.CFMand
> (Much Thanks to Derek for his very informative posts!!) found 900+
> complaints on MM from 01/01/99 through present.  Found 6 for Disetronic.
> PLEASE note my search may have been flawed.  Should try your own.  Can
write
> to me if you'd like.  Trying to keep my post from getting out of control.
>
> Hyun
> email @ redacted
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