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[IP] minimed

I was double charged on my credit card for a single order (each $38.40) of a
case and Ketostix from Minimed. When i complained about it to them they say it
will take 5-6 weeks due to their backlog of credit problems. When I checked my
account later I see they have even figured out how to charge me again for the
third time. Is this typical MM customer service or the exception?
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