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Re: [IP] Paradigm Upgrade



To:  Jennifer

Hi I am Donna Crowe and I too got my MM in December of 2001 -- how to you
know when you will get the upgrade?  Will someone contact you?


----- Original Message -----
From: "Jennifer Harkleroad" <email @ redacted>
To: <email @ redacted>
Sent: Thursday, May 16, 2002 1:14 PM
Subject: RE: [IP] Paradigm Upgrade


> I was told that the rep who trains for the Paradigm will exchange my
supplies...I have just
> had to buy out of pocket $26 worth of batteries because they won't bill
insurance without
> an order for infusion sets too.  I purposely did a low order for fear that
I would have too
> much left. Does anyone know for sure when we will be upgrading?  I got my
pump in Dec.
> 2001, and now find out that the upgrade program won't start til June?
That means I will be
> last on the list I guess.  It's not a problem, just trying to find out how
much to order.
> Insurance pays 100%, but I don't want to gouge them either.
>
> -----Original Message-----
> From: email @ redacted [mailto:email @ redacted]
> Sent: Thu 5/16/2002 11:49 AM
> To: email @ redacted
> Cc:
> Subject: [IP] Paradigm Upgrade
>
>
>
> I just got off the phone with Minimed.  This upgrade program has not been
> well thought out.  I was under the impression that any boxes of unopened
> supplies that we have at the time of upgrade will be traded out.  The
woman I
> spoke to today says no.  Any supplies that I have for the 508, if I choose
to
> go with the upgrade, I'm stuck with.  I've been using all my samples and
> onesy twosy infusion sets, so that I don't get stuck with opened boxes of
> supplies.  Now I'm being told that Minimed isn't going to take any of this
> back.  What if someone has placed a regular order for supplies because
they
> are uncertain about whether they are going to take the upgrade, then what.
> Sorry I'm ranting, sounds like a scam to me.  They won't take back the 508
> supplies, but we're forced to order Paradigm supplies if we take the
upgrade.
>
>
> My upgrade is supposed to happen sometime next month~its looks like if I
take
> the upgrade, I'll have a ton of supplies for someone with a 508.  I'm not
> hoarding supplies, but my husbands job has been a little uncertain of
late.
> Am I being out of line here, someone has paid good money for supplies,
> whether it be the insurance company or the consumer, its just not right.
>
> Jan
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>
> [demime 0.98e removed an attachment of type application/ms-tnef which had
a name of winmail.dat]
> ----------------------------------------------------------
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> send a DONATION http://www.Insulin-Pumpers.org/donate.shtml
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for HELP or to subscribe/unsubscribe, contact: HELP@insulin-pumpers.org
send a DONATION http://www.Insulin-Pumpers.org/donate.shtml