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[IP] Insurance issue

My insurance company (MEGA Life and Health) currently doesn't cover refill
orders for infusion sets and reservoirs under my policy.  It paid for the
pump and an initial 3-month supply of infusion sets and reservoirs.  I am
trying to appeal this decision, and I am wondering if anyone has any
experience with successfully convincing their insurance company to cover
replacement orders.

Thanks in advance for your help!

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