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[IP] Insurance, YUCK!!!
- Subject: [IP] Insurance, YUCK!!!
- From: "Wendell and Linda" <email @ redacted>
- Date: Fri, 14 May 1999 18:03:28 -0600
I'm so unhappy with our insurance companies! Our primary insurance pays for
durable goods at 50% up to a $1,000; whoopee! Took them a year to decide
they would anything for the pump. Their portion ended up being $246 . .
.took them until January (Kim, 11, got her pump in July) to pay their
portion. The secondary insurance still has not gotten the bill so they can
pay their portion..80%. Anyway, the real problem is this: I just got a
statement from the secondary insurance and they are not paying for Kim's
test strips. They haven't gone through a pharmacy. Our primary insurance
has us buy all of our supplies through a diabetes supply house. No
prescription needed. Today I got the statement and it was from an order
last Aug. Primary insurance says too bad, so sad. Secondary says no way
will we pay because you didn't go through a pharmacy! For the previous 1.5
years we HAD to buy the supplies through a supply house. Supposedly the
Secondary policy on D supplies changed in Sept. and a letter was supposedly
sent out...no offense to anyone working in the postal service...but
sometimes we just don't get stuff we're supposed to...Whenever I get mail
from our insurances I do read it...but I honestly do not remember anything
about pharmacies and D supplies. ANYWAY, I'm really angry because it's been
9 months now of buying supplies and I'm just NOW finding out that the
secondary insurance doesn't think they should pay. GRRRR Needed to vent. I
supposedly getting a call from the supervisor's supervisor Monday and
hopefully we will get this resolved. Does anyone out there have any ideas.
By the way, infusion sets are not considered D supplies but everything else
Insulin Pumpers website http://www.insulin-pumpers.org/
for mail subscription assistance, contact: HELP@insulin-pumpers.org