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Re: [IP] Tandem, Dexcom & Medicare



 Both Tandem and Dexcom have excellent customer service. I am not on Medicare so
I don't know about that but according to what I've heard, Tandem and Dexcom far
out perform Medtronic

 > On March 7, 2018 at 4:18 PM KGuilbault
<email @ redacted> wrote:
> 
> 
> Let me start by saying my current pump supplies (from Medtronic) are covered
> by Medicare Part B. My pump is out of warranty and I'm seriously considering
> a Tandem t:slim X2 pump. Since Medicare also covers the Dexcom CGM, I'm also
> thinking about starting that monitoring system as well. With this as
> background, here are my questions. First, can I buy my supplies directly
> from Tandem & Dexcom, or will Medicare make me buy from one of the national
> supply houses? Second, how receptive & accommodating is the Customer Service
> staff at Tandem & Dexcom when Medicare is the payer? Are they as onerous to
> deal with as Medtronic?
> 
>  
> 
> Ken
> .
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