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[IP] RE: Animas calls about bubbles

Thank you, Morgan.  Just some quick comments

 I changed the cartridge yesterday afternoon and had my husband take a look at
what was still in the cartridge and I also had him check the connection from the
cartridge to the tubing. To my total surprise, he showed me as he did it and
saidits just not TIGHT!!!! Of course there is no way to check once the
cartridge is IN the pump unless you want to do the whole rewind, etc. business
and I just did not even consider that that might be a good part of the problem,
this time. I do use my fingers to tighten the cartridge-tubing connection but I
just dont have a great tightening ability so I have, for YEARS, then used
needle-nose pliers to further tighten that connection. If anything, I have been
afraid of cracking something from over tightening.

 However.I have had relatively significant bubbles in the tubing for yearsand
I really am talking about spaces that move in the tubing (ie., NOT just a color
change but an actual bubble that I then prime to remove). I thought, maybe my
NEW cartridge, yesterday, would be miraculous and have NO bubblesmy husband
checked yesterday and said Its TIGHT this time".. I still think that it might
be possible that more people are experiencing bubbles than they are aware of.
Im also guessing that most people simply would not need to worry about a little
insulin missing one way or the other and probably NEVER check the tubing. My
tiny amounts of insulin that I need at different times of the day mean that even
a one-quarter inch bubble is a problem. (Another noteI am better at filling the
cartridge, thank you, than anything I have read or seen in a video on the web so
bubbles IN the cartridge upon filling it with insulin in the beginning are not
the problem.) I wear the pump hooked onto my slacks and my sites have been in my
thighs for the past several months.

 SOthis morning, before my breakfast bolus, I disconnected and checked the
tubing, fingers crossedbut right therein the middle of the tubing was a
bubble, a little more than an inch longI showed my husband and he shook his
head and agreed. There were NO bubbles in the cartridge when we started
yesterdayand that is why I feel compelled to check.often.

 As for when I called Animasit was about 4:30 p.m., EST, for the first
calland I waited twice, through the next hour, for both unsuccessful calls.

 I may be just a YMMV person with this problem due to my own special
circumstances - so continuing to just DEAL with it! may be the only answer.


> Date: Fri, 7 Mar 2014 11:28:56 -0600
> From: TeamTJ <email @ redacted>
> Subject: Re: [IP] RE: Animas calls about bubbles
> Barbara,
> My daughter has used an Animas pump for the last 11 years along with
> various infusion sets including QuickSets and Insets.  She has never
> experienced bubbles in the tubing that were not the result of air in the
> cartridge from filling it.
> She has, however, had what LOOKED like bubbles in her tubing...I presume it
> is slight cracking/separation of the outer/inner tubing that causes the
> discoloration that looks like air.
> Have you tried priming those "bubbles" out to make sure they really are
> bubbles? If they don't actually move, they aren't bubbles.  If they do
> move, then there is a real issue.
> Is there insulin leaking somewhere? Air in means insulin out...
> And I've never waited 40 minutes on hold, either....when are you calling>
> Morgan
> Father to Allie, 13...diagnosed at 2, pumping Animas the entire time...
>>> From: rbubar <email @ redacted>
>>> Subject: Re: Animas calls about bubbles
>>> Date: March 5, 2014 at 5:51:23 PM EST
>>> -------
>> I am so frustrated!!!  I have mentioned this before, here, but I have
>> enormous
>> problems with bubbles in the tubing and I have tried EVERYthing.  I am now
>> disconnecting and checking the tubing before every mealtime bolus, just in
>> case.  Every time I shower and before going to bed, I check the tubing
>> before
>> reconnecting and there is ALWAYS a 1/2 inch to 1inch, or MORE, space there.
>> And actual bubbles in the tubing range from 2 inch to 4 inch, etc., and
>> appear
>> all too frequently NO JOKE!!!  I happen to take VERY little insulin so it
>> is
>> making me a little crazy when I find a higher than normal blood sugar, out
>> of
>> the blue, disconnect and discover a good sized space at the end of the
>> tubing.
>> This is becoming more than the already full-time job it normally is.  As I
>> sat, waiting, I saw in the book for the Ping, on p. 34, that  the lowest
>> basal
>> delivery amount possible is 0.025.   That s one reason I USE the Animas
>> pump
>> except for the additional little detail that my basal is actually set at
>> 00.00
>> from 7 p.m. to 2 a.m.  could that possibly be making the pump tubing get
>> bubbles???  I had planned to ask about that, assuming I could ever actually
>> talk with a rep.  I m just wondering if maybe Animas has more of a bubble
>> problem than they want to admit.
>>> Where do I go from here?  Do I contact the FDA?
>>> Barbara   Type I
>> .
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