[Previous Months][Date Index][Thread Index][Join - Register][Login]
[Message Prev][Message Next][Thread Prev][Thread Next]

Re: [IP] Disetronic D-Tron Service



We have had great service from Diestronic too.  We had a problem with
the piston rod not fully retracting.  They shipped one out and we got it
delivered to us on a Sunday night at 9 p.m.

That's service!!!

dennis & carol teal wrote:
> 
> I too have always had great service from Disetronic. I've been on the pump
> since 1997.  Carol T.
> ----- Original Message -----
> From: Owens, Lisa <email @ redacted>
> To: <email @ redacted>
> Sent: Tuesday, March 13, 2001 11:26 AM
> Subject: [IP] Disetronic D-Tron Service
> 
> > Hey guys,
> >
> > I just have to pass this on.  I have the D-Tron and the last few days have
> > noticed the LCD screen scrambling when trying to bite bolus.  I changed
> out
> > the battery and this still happened intermittently.  I called Disetronic
> and
> > advised them.  They stated this should not be doing that and will have a
> new
> > pump sent to me and I should have it tomorrow.  I was on the phone with
> them
> > for maybe a total of 10 minutes if that.  Is that not the greatest?   I am
> > not ditzing any other pumps or pump manufacturers I am just so thrilled
> with
> > this service that I had to pass it on.
> >
> > Lisa A. Owens
> > (dx 4/82, pumping 1/01)
> > ----------------------------------------------------------
> > for HELP or to subscribe/unsubscribe, contact: HELP@insulin-pumpers.org
> > send a DONATION http://www.Insulin-Pumpers.org/donate.shtml
> >
> ----------------------------------------------------------
> for HELP or to subscribe/unsubscribe, contact: HELP@insulin-pumpers.org
> send a DONATION http://www.Insulin-Pumpers.org/donate.shtml
----------------------------------------------------------
for HELP or to subscribe/unsubscribe, contact: HELP@insulin-pumpers.org
send a DONATION http://www.Insulin-Pumpers.org/donate.shtml