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Re: [IP] MM 508 Failed...need support



Consider the possibility of other things that could have made it fail.  I
have a 508 and am new to it.  It has been rock solid for me.   Don't let it
scare you... I trust mine completely.

Allen

----- Original Message -----
From: "Phil Young" <email @ redacted>
To: <email @ redacted>
Sent: Thursday, March 30, 2000 3:14 PM
Subject: [IP] MM 508 Failed...need support


> Last night my 508 bit the dust.  I've only had it for a little over three
> weeks.  I have had to go back on injections every two hours until MM
decides
> what is wrong with my pump.  It woke me up about 2:50am with a long, loud,
> continuous tone.  The time still showed on the screen, but I couldn't get
it
> to respond to the key pad.  I called MM and they had me remove the
batteries
> and wait until the display died.  When I put the batteries back in, it was
> totally dead.  Next, they told me to leave the batteries out for 8 hours
to
> try and kill the backup system, which deletes all the memory.  This, in my
> opinion was a good first step,(I'm in electronics engineering, so I know
how
> these things work on the inside)but in my experience when a piece of
> electronic equipment has such a catastrophic failure, it's not going to
work
> again.
>
> Has anyone had this trouble with MM pumps?  I'm rather distressed, since I
> hadn't quite trusted the pump in the first place, I mean, three weeks
means
> I'm still a baby in insulin pumping land.  My sugars haven't gone totally
> out of wack, but the stress is beginning to show when I test.  Maybe I'm
> blowing this out of proportion, but this has been a little traumatic for
me.
> This is tough, three weeks out of the gate and a major problem.
>
> Anyone have advice, or anything that might ease my mind a little?  I could
> sure use some support.
>
> Phil
>
>
>
>
>
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