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[IP] the pump a nicety or necessity
Hi fellow pumpers,
I have been diabetic for 15 yesr and on the pump for
about 5. the current 507 i recieved in 1996.
I called minimed after approval of the doctor for an
upgrade to the 508. Minimed said they would get back
to me. I recieved a call from my rep at minimed who
has contacted the company who will supply the minimed
508 for me ( who supplies the pump supplies, which
were a week later than they promised , very poor
customer service) to get approval based on the fact
that I work 12 hour shifts and have several basals
that I have to program on off days and on days.
The rep at the company who would supply the pump said
and I quote because I called him after minimed said
the upgrade would not be permitted, "why do you need
a Mercedes when you already have a BMW" he also said
that it was a nicety to be able to switch from an on
work day to an off work day not a necessity and that i
was just seekin g a new product. If this is the case
then why is there an upgrade program in place?? I am
What gives this man a right to say this stuff if the
CDE and the md say that it would be necessity for
better control. I am going to call the insurance
company itself and tell them how unhappy I am with the
company and the service they provide ( by the way I
have Aetna hmo of AZ) .
Anyway any suggestions, Minimed says their hands are
tied, I guess calling the insurance agency is the next
thing to do. This insurance agency did not even pay
for the first pump as I have recently moved and
acquired new insurance. Anyway thanks for listening
Any suggestions please write me,
email @ redacted
Monday is an awful way to spend 1/7th of your life.
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