Re: [IP] Medco Insulin delivery
Thank you very much, htis is very helpful I will call today.
On Wed, Jun 15, 2011 at 5:46 PM, Kathleen Kienle <email @ redacted> wrote:
> I went through this many years ago with Medco. I finally called the Medco
> office of the president 800-871-4663. I now have my insulin shipped next
> day air
> which in my area is delivery before 10:30am. It works very well.
> ----- Original Message -----
> It was shipped next day PM so I called Medco and asked can I PAY to have
> shipping upgraded to next day AM!
> They said NO! So yes I have filed a complaint, if I am willing to pay to
> have it upgraded why can they not provide that option?
> Oh he tried to discuss the policy of the insulin can be exposed to extreme
> ranges. I asked him he has every had DKA.
> I said if your life depended on a medication wouldn't you expect a certain
> level of confidence in the handling of that medication.
> Of course I am just venting...however I am not going to stop complaining to
> Medco...based on one study they want to change their policy
> on shipping insulin.
> believe you me, I have marked my calendar and will be watching my insulin
> like a hawk...sorry about the rant.
> We try so darn hard to keep our BG in line...it is not fun..... doubting
> quality of our insulin should not be one of the issues.
> Oh, keeping my fingers crossed for you Liz,
> On Wed, Jun 15, 2011 at 3:52 PM, Elizabeth Blake <email @ redacted
> > ----- Original Message -----
> > > From: judy harvey <email @ redacted>
> > >
> > > huh...you can ship it to me from Nevada overnight and not tell me when
> > you
> > > are shipping it?
> > >
> > > Anyway when you receive your insulin and the bags are cool but not cold
> > to
> > > the touch how can you know it is still in the 36-46 F range.
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