[IP] MEDCO vent/ insulin shipped in hot trucks
Just venting here about today's MEDCO experience.
Today we received two separate shipments from Medco
One insulated envelope with 2 defrosted/warm "cold packs" with 12 bottles of
warm insulin (arrived warm in south Florida at 4:45 p.m.).
One thermal styrofoam insulated container with 4 cold packs still half
frozen containing 2 glucagon kits and 1 box of pen needles. (arrived cold at
I'd love to know why they refrigerated the glucagon kits and pen needles
sufficiently and not insulin.
When I expressed my concern about the insulin sitting in HOT not air
conditioned brown UPS trucks in sunny south Florida in the summer, the
MEDCO told me that Eli Lilly says insulin is stable at (I don't recall the
exact numbers) approximately 110+ degrees for 12 hours or 120+ degrees for 8
hours. Has anyone ever heard this? I asked the pharmacist if she would
inject her child with insulin that sat in 120 degrees for 8 hours and she said
"I'm just telling you what Eli Lilly says regarding shipping stability of
insulin." She was nice.
This has happened many times. Thankfully customer service was nice and they
are replacing the warm insulin to arrive overnight in the morning in proper
container for south Florida.
Very sincerely yours,
Ellen H. Ullman
Mom, Advocate for children who have diabetes and their parents, Friend,
Webmaster.. _http://www.kidsrpumping.com/_ (http://www.kidsrpumping.com/)
Please support funding a cure for diabetes:
Diabetes Research Institute in Miami, Florida:
Children With Diabetes Foundation: _http://www.cwdfoundation.org_
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