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[IP] Question for Animas Users

I've had my IR1200 for two years now. I've had one Call Service alarm (I
called, but had already removed/replaced the battery, which is enough to
reboot and solve the problem). Animas tech told me I did the right thing;
that since the pump does so many thousands of internal checks, it's bound to
now and then think something is off, and it may alarm. That's the only false
alarm I've had.

I returned my pump last December because the button cover also came loose. I
insisted on having them fix/refurbish mine and return it to me since it has
been so trouble-free. (Side note: the button cover is already slipping a
bit. I wear it without a case or anything in my bra. Probably a little too
warm for it!)

I'm sure if you tell them you're unhappy with it, they'll send you another.

Good luck,

> I made the mistake of returning my original IR1200 pump to Animas
> because the rubber coating began to come off the buttons (wish now I
> had just used my husband's glue to stick it back down).  I'm now on
> my second replacement and am very tired of the constant "Call
> Service" alarms.  In the two years that I used my original pump, I
> never had a "Call Service" alarm.  Was my original pump an oddity in
> the Animas world in that it never had this problem?  Are IR1250 users
> having this problem on a regular basis?  I'm speaking of having these
> alarms go off every 10 days to 2 weeks or so.  I'd just like to know
> how many Animas users are experiencing this problem.   How many of
> these alarms have users had?  Once in a great while or fairly
> consistent as I have recently experienced?  Thanks!
> RoseLea
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