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[IP] Re:pump replacement?

     About 3 years ago I was given a choice to get the old one back or keep
the replacement. I chose the latter but since then many things seem to have
changed at MM.        Peter

 Date: Tue, 03 Jun 2003 08:03:14 -0700
> From: "Lenner, Myles" <email @ redacted>
> Subject: [IP] refurbished pump
> I was camping with my family in May when I received a low battery message,
> then a bolus stopped message then an "error call the hot-line" message on my
> paradigm.  These messages all appeared within approximately 1 to 2 minutes
> of each other.  Following the last message all info was dumped from my pump.
> I replaced the battery and reprogrammed the basals, date etc.  When I called
> the hot-line I was informed my pump (4 months old) required servicing and I
> would get a refurbished pump as a replacement.  I was not comfortable with
> this.  I felt that my pump should be repaired and returned.  Kind of like
> when the check engine light on your car comes on - you take it to the
> dealer, get a courtesy car, get your car back when the repairs are complete.
> Have others had experiences like this?  Did you get your pump back?  Myles
> -
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