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Re: [IP] Re:Paradigm problems



Thanks, it's nice to hear some good news. I'm about to be put on the minimed
pump. And quit frankly all these posts are scaring me to death. I'm getting
great coverage with the shots...but whew..I have to take so many shots to
keep at a hb1c of 6.2 I was looking forward to the pump.
Any advice would be  appreciated....
Thanks
Gale
----- Original Message -----
From: "Anne O'Hara" <email @ redacted>
To: <email @ redacted>
Sent: Friday, June 21, 2002 8:02 AM
Subject: RE: [IP] Re:Paradigm problems


> I have to jump in here because I have had a totally different experience
> with MiniMed than the others who are dissatisfied.  They haven't been
> perfect but they have always immediately responded to any problems I'd
> had.  I just called them early this week because I noticed that the
> window to the pump was discoloring [most noticeable outside].  I was
> just curious, not complaining and not really asking for anything.  The
> woman asked if I had been in water with it to which I responded, "yes,
> but I followed all the rules...not more than 1/2 hour and not deeper
> than 8'".  She said they would have a new pump to me by the next
> morning!  And they did!  I'm already attached and returned the first
> pump in their preaddressed, postage paid envelope.  I have been very
> impressed with the service I have received....just thought everyone
> should know about the other side.
> Anne O'Hara
>
> -----Original Message-----
> From: email @ redacted [mailto:email @ redacted]
> Sent: Thursday, June 20, 2002 9:42 PM
> To: email @ redacted
> Subject: [IP] Re:Paradigm problems
>
>
> I know I'm watching the complaints about the Paradigm and the Minimed
> Service. I'm due for a new pump late this year or early next year as the
>
> warranty on mine will run out. Have not liked the service complaints
> I've
> seen nor the complaints about MiniMed products since the merger they
> seemed
> to have increased their "to heck with the customer" attitude. I know I
> will
> be looking at other pumps when the time comes
> ----------------------------------------------------------
> for HELP or to subscribe/unsubscribe, contact: HELP@insulin-pumpers.org
> send a DONATION http://www.Insulin-Pumpers.org/donate.shtml
> ----------------------------------------------------------
> for HELP or to subscribe/unsubscribe, contact: HELP@insulin-pumpers.org
> send a DONATION http://www.Insulin-Pumpers.org/donate.shtml
----------------------------------------------------------
for HELP or to subscribe/unsubscribe, contact: HELP@insulin-pumpers.org
send a DONATION http://www.Insulin-Pumpers.org/donate.shtml