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Re: [IP] (Fwd) Ralph's Italian Ices - BOY AM I ANGRY!!!!



Go get him Steve..

jeff
----- Original Message ----- 
From: <email @ redacted>
To: <email @ redacted>
Sent: Tuesday, June 06, 2000 11:49 AM
Subject: [IP] (Fwd) Ralph's Italian Ices - BOY AM I ANGRY!!!!


> Man, am I fuming right now!!!!!!!!!!
> 
> Just got off the phone with a Mr. Larry Silvestro, the owner of a 
> chain of italian ice stores here in NY called Ralph's.  They just 
> opened one near me.
> 
> They sell what they call a 'sugar free' italian ice.  So, of course, I 
> asked for the carb count at the local store.  The 16 year old behind 
> the counter didn't have a clue - but was very cordial and gave me 
> the phone number of corporate HQ - which I called this morning.  
> That's when I spoke with Mr. Silvestro.
> 
> I asked him for nutritional information on his products.  His 
> response was "WHAT DO YOU WANT TO KNOW???" . I asked for 
> carb content on his three types of products, water ices, cream ices 
> and especially the sugar free ice.  He then told me that they don't 
> have to give that out - because products for immediate 
> consumption are given a waiver of labelling requirements.  (BTW, 
> that IS true - i looked it up on the FDA web site).
> 
> So, I asked him again, and this time his response was WHY do 
> you want to know.  So, of course, I told him about Allie. 
> 
> Here's where it got good....this guy then proceeded to tell me that 
> he used to be a physician's assistant, and what the heck was I 
> doing feeding any sweets to my daughter anyway.  He started to 
> lecture me about how to take care of diabetes.  When I tried to tell 
> him about the pump and that his 'medical' opinion was both 
> outdated and just plain wrong - he told me to put my request in 
> writing, and then hung up.
> 
> MAN, I HATE THIS DISEASE!!!!!
> 
> Anyway, I've sent him his letter - demanding an apology.  But also 
> (and I'm a JDF Board Member) - I have informed JDF International 
> of this GROSS disservice to the diabetic community (quoting 
> Renee here) - and they will be in contact with these folks as well...
> 
> Steve Winer
> 
> Steve Winer - Dad to Allie
> 14 y/o - dx 6/97 - MM508 12/99
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