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Re: [IP] (Fwd) Ralph's Italian Ices - BOY AM I ANGRY!!!!



I guess being a 'Great' PA was too much for Mr.
Silvestro so he went into the Italian Ice business
instead. ;)

Peter


--- email @ redacted wrote:
> Man, am I fuming right now!!!!!!!!!!
> 
> Just got off the phone with a Mr. Larry Silvestro,
> the owner of a 
> chain of italian ice stores here in NY called
> Ralph's.  They just 
> opened one near me.
> 
> They sell what they call a 'sugar free' italian ice.
>  So, of course, I 
> asked for the carb count at the local store.  The 16
> year old behind 
> the counter didn't have a clue - but was very
> cordial and gave me 
> the phone number of corporate HQ - which I called
> this morning.  
> That's when I spoke with Mr. Silvestro.
> 
> I asked him for nutritional information on his
> products.  His 
> response was "WHAT DO YOU WANT TO KNOW???" . I asked
> for 
> carb content on his three types of products, water
> ices, cream ices 
> and especially the sugar free ice.  He then told me
> that they don't 
> have to give that out - because products for
> immediate 
> consumption are given a waiver of labelling
> requirements.  (BTW, 
> that IS true - i looked it up on the FDA web site).
> 
> So, I asked him again, and this time his response
> was WHY do 
> you want to know.  So, of course, I told him about
> Allie. 
> 
> Here's where it got good....this guy then proceeded
> to tell me that 
> he used to be a physician's assistant, and what the
> heck was I 
> doing feeding any sweets to my daughter anyway.  He
> started to 
> lecture me about how to take care of diabetes.  When
> I tried to tell 
> him about the pump and that his 'medical' opinion
> was both 
> outdated and just plain wrong - he told me to put my
> request in 
> writing, and then hung up.
> 
> MAN, I HATE THIS DISEASE!!!!!
> 
> Anyway, I've sent him his letter - demanding an
> apology.  But also 
> (and I'm a JDF Board Member) - I have informed JDF
> International 
> of this GROSS disservice to the diabetic community
> (quoting 
> Renee here) - and they will be in contact with these
> folks as well...
> 
> Steve Winer
> 
> Steve Winer - Dad to Allie
> 14 y/o - dx 6/97 - MM508 12/99
>
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=====
Peter

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