[Previous Months][Date Index][Thread Index][Join - Register][Login]
[Message Prev][Message Next][Thread Prev][Thread Next]

Re: [IP] (Fwd) Ralph's Italian Ices - BOY AM I ANGRY!!!!



So Steve, 
Why don't you post this "nice" man's address to the list and we can 
write him a few nice letters. I'm sure he'd like to know that we have 
MANY list members that live in New York and they all have lot's of 
friends too.

Michael

> Man, am I fuming right now!!!!!!!!!!
> 
> Just got off the phone with a Mr. Larry Silvestro, the owner of a
> chain of italian ice stores here in NY called Ralph's.  They just
> opened one near me.
> 
> They sell what they call a 'sugar free' italian ice.  So, of course,
> I asked for the carb count at the local store.  The 16 year old
> behind the counter didn't have a clue - but was very cordial and
> gave me the phone number of corporate HQ - which I called this
> morning.  That's when I spoke with Mr. Silvestro.
> 
> I asked him for nutritional information on his products.  His 
> response was "WHAT DO YOU WANT TO KNOW???" . I asked for 
> carb content on his three types of products, water ices, cream ices
> and especially the sugar free ice.  He then told me that they don't
> have to give that out - because products for immediate consumption
> are given a waiver of labelling requirements.  (BTW, that IS true -
> i looked it up on the FDA web site).
> 
> So, I asked him again, and this time his response was WHY do 
> you want to know.  So, of course, I told him about Allie. 
> 
> Here's where it got good....this guy then proceeded to tell me that
> he used to be a physician's assistant, and what the heck was I doing
> feeding any sweets to my daughter anyway.  He started to lecture me
> about how to take care of diabetes.  When I tried to tell him about
> the pump and that his 'medical' opinion was both outdated and just
> plain wrong - he told me to put my request in writing, and then hung
> up.
> 
> MAN, I HATE THIS DISEASE!!!!!
> 
> Anyway, I've sent him his letter - demanding an apology.  But also
> (and I'm a JDF Board Member) - I have informed JDF International of
> this GROSS disservice to the diabetic community (quoting Renee here)
> - and they will be in contact with these folks as well...
> 
> Steve Winer
> 
> Steve Winer - Dad to Allie
> 14 y/o - dx 6/97 - MM508 12/99
> ----------------------------------------------------------
> for HELP or to subscribe/unsubscribe, contact:
> HELP@insulin-pumpers.org send a DONATION
> http://www.Insulin-Pumpers.org/donate.shtml
> 
----------------------------------------------------------
for HELP or to subscribe/unsubscribe, contact: HELP@insulin-pumpers.org
send a DONATION http://www.Insulin-Pumpers.org/donate.shtml