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Re: [IP] Re: Almost a week with this pump

Michael,    MiniMed has a helpline that you can call and they can take 
you through some steps that will test whether or not your pump is 
actually delivering anything.  Look at the back of your pump; there 
should be telephone numbers printed there.  The pump companies that I've 
dealt with all have 24-hour/day call centers.  Be sure to choose the 
Technical Support option.

Denise May

Michael Levisay wrote:
 > I have a trainer and I realize that this thing takes time. I even had a
 >experience tonight by eating a Southwestern Chicken Salad at Jack In the Box
 >programming 45 units in my thing(that salad could not have been worth more
 >30!) I got a 275 reading, then I corrected it, went over to my friends house
 >two hours, came back and got a 310 reading...something has to be wrong with
>piece of crap. $6,000 should provide for a quality product that adds some form
>of satisfaction to one's life. I hate minimed, I'd rather risk going low, then
>not being able to eat a salad with this horrific high.
 > Honestly, I don't want to go low, in fact, the ultimate decision maker for me
>was having the paramedics called on me by my father, two months ago...that had
>never happened in the 9 years of having this. I don't want to go low, but my
>diabetes is so messed up now, I guess some person was saying that I shouldn't
>blame the pump, but this thing is mine, and I have a right to express my
>dissatisfaction with this thing. My trainer keeps saying this will correct
>itself within time of writing down stuff and calculating. If you were in my
>position, I think you would feel the same, I don't think I'm overreacting
>here...I mean, I don't want renal failure, limb amputations, loss of erectile
>function when I'm 40, or any of that stuff.
>  Thank You for your thoughts though.
>  -Michael
>Loree Bailey <email @ redacted> wrote:
>I agree, get in touch with MM immediately and tell them you need a trainer. 
>My first weeks were very hard-kind of like being diagnosed all over again, 
>but it was absolutely worth it!
>For me, after much struggling, I thought the pump was going to be an instant 
>fix, and it wasn't..however, I had a great trainer and persevered.
>Be honest with MM about your level of frustration and I'm quite sure they 
>will see that you get the support you need.
>Hang in there!
>----- Original Message ----- 
>From: "Probent" 
>To: "Insulin Pumpers" 
>Sent: Sunday, July 23, 2006 11:14 PM
>Subject: [IP] Re: Almost a week with this pump
>>There is no reason for you to fight these kinds of problems on your 
>>Just going on what you wrote I have to say that somebody dropped the pump
>>into your hands too soon. My suggestion is to make some phone calls to MM
>>right now to get help from a trainer or maybe ask for another trainer. You
>>are the customer. You are in control.
>>Peter 1
>>>Date: Sat, 22 Jul 2006 22:49:33 -0700 (PDT)
>>>From: Michael Levisay 
>>>Subject: [IP] Almost a week with this pump.
>>>I am 20 years old, and just started using a Medtronic Minimed Paradigm 
>>>Monday. I got the pump because I was having many lows. I have had an avg. 
>>>a1c's since I was diagnosed at 11, I was hoping to get a 6.0 avg during 
>>>in the hopes of avoiding complications. So far this P.O.S. has not proven
>>>to me and right now wish I could send it back and get a refund. I know 
>>>not possible, but I ate a meal for dinner today and my eveing time 
>>>321. Using 14 units of humalog, my blood sugar would have most likely 
>>>in the 80-120 range. I know that this meal could not have been more 90 
>>>worth of carbs. It was a gyro sandwhich, side of homous and a piece of 
>>>bread. This pump sucks, I am horrified that this thing cost $6,000 ($950 
>>>pocket). My blood sugar has been hell since I started using it.
>>>If anyone has any thoughts, or can help, I would like to hear it.
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