Re: : [IP] Minimed samples
OK, I did not mean to start a bashing session here. I am a MM customer and
have had NO problems with their service. If I have ever had a problem with my
pump I have had a new one the next morning. I was just saying that $30 to
ship a couple of small sets was a bit ridiculous. I don't need them shipped
next-day, I would be more than happy to wait for standard shipping. My question
was just how could I get some "free" samples of the sil's for my Paradigm. So,
just to clarify, I have never had a problem with MM, they have always been
great to me. Sorry to start a debate.
Dx'd 8-13-93 (age 11); pumping since 7-18-02 w/ my blue Paradigm
In a message dated 7/17/2003 11:52:19 AM Eastern Daylight Time,
email @ redacted writes:
> $30 shipping fee is not unreasonable when you consider that they ship
> EVERYTHING next-day if it is in stock. Next-day is expensive to ship.
> So, why not ship using standard shipping? Well, their internal
> procedures would have to change to handle shipping other methods that
> would likely cost them more money and risk of error. (What if you are
> running low on supplies and need it next day, but they accidently ship
> it standard shipping, etc.)
> I typically pay at least $5 for standard shipping on anything through
> USPS nowadays, and that is for 7-day delivery on average.
> With how many customers and potential customers MM has, I can see them
> starting to charge for this shipping of samples in order to keep down
> costs. However, I don't think that they always do. I received free
> samples of tapes, etc., without paying anything a few months ago.
> I think people are making a mountain out of a molehill here, once
> again, because it is MM. I've gotten nothing but the best service from
> MM since I started pumping.
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