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[IP] Re:



> In the post below you mention that Lilly has had some
> "talks" with many of the mail order
> pharmacies....here's the kicker, it's the local
> pharmacies and their distributors that seem to be the
> problem in my area (with the exception of
> Wal-Mart/Sam's in my case...they refrigerate best it
> seems). So how can I get Lilly on their cases?
> kat

Talk to E.Lilly's  customer service dept. Get a copy of recommended 
shipping and handling procedures for insulin.

> 
> E.Lilly specifically states that their insulins (all
> of them) should 
> be referigated if possible to extend their life. At
> normal room 
> temperature, Humulin and Humalog lose appx 1-1 1/2 %
> of strength per 
> month. The process is very non-linear. In a frig, the
> same 
> deterioriation takes months. At elevated temperatures
> like a truck or 
> hot mail box, insulin can be destroyed in a matter of
> hours. This is 
> direct from E.Lilly.
> 
> They do have shipping and handling guidelines that I
> have not seen, 
> but I've been told by their in-house people that
> they've had some 
> knock-down drag-out confrontations with some of the
> mail order 
> pharmacies about shipping practices. You will note
> that most of them 
> now ship in chilled/insulated packages.
> 
> Michael
> email @ redacted
> 
> 
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