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Re: [IP] problem with minimed billing
Just an update to what has happened since I last wrote to you all. My
wonderful hubby called our insurance company last night and spent over an
hour on the phone going over all the bill MM has summated. According to
CIGNA, the maximum out of pocket expenses I should have total from 2 years of
pumping in 563.00. In fact, this next shipment should cost me nothing because
as a family we have a $1500.00 maximum on all out of pocket expenses and we
havemet that! They are sending us a complete print out of all bills. They
also said they have a contract with MM which states that MM must accept the
contracted rate and cannot charge me the difference.
So, afterthat phone call, hubby called MM. After 1 hr and 10 minutes of going
back and forth trying to get a manager( including someone saying that they
stood up and looked around and no one is there), speaking with a girl who
finally went over some of the bills, we got a manager on the phone. We have
found out that I am being charged for the difference. In fact last Aug I
should have paid $23.00 and they want over $400.00.
CIGNA told us to call themback so they can file a violation of there contract
and not to pay anything until they settle this with MM.
In the mean time, MM is kind enough to send me overnight 2 infusion sets
until the matter is settled (my supplies run out in a week).
Does anyone know if you can use any other companies infusion sets with a MM?
I thinking about paying cash for a box until things are settled.
Oh, hubby also mentioned that we were going to post the results here, and the
MM was not to happy abort that. :)
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