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Re: [IP] Comfort/Sofset trade policy?

Brian -

I got Minimed's selection of sets in January, and after 3 softsets failed in
two weeks, I wanted to return them, or exchange them for silhouettes.  Much
to my shock, even tho' they were unopened, MM would NOT let me return them!
I talked to a supervisor several times.  I could not believe it, as a new
pump owner, but there it is.  I ended donating them to my nurse educator who
has patients who can use them, and I ordered (and paid for) a new bos of
sets!  It's a BIG shame, but - you know - diabetes is constant education!!!

Good luck!  Jane
-----Original Message-----
From: Brian Rhodes <email @ redacted>
To: email @ redacted
Date: Thursday, July 29, 1999 11:20 AM
Subject: [IP] Comfort/Sofset trade policy?

>Thanks to this mailing list, I have just now tried Comfort infusion
>sets.  I was always irritated by the long cannula on the SofSets,
>hitting my abdominal wall, (the insertion needle was killer!) and
>If memory serves correctly, long ago someone mentioned a return policy
>MiniMed offers for infusion set trades-  I have a 2 months supply of
>SofSets and am anxious to start using Comforts as a primary set.  Can I
>just call MiniMed to send old ones back?
>Thanks to you guys, pumping has NO drawbacks now.
>P.S.  Potential pump users-  The pain is nominal.  GET A PUMP!!!! ...but
>find what works best for you, too.
>Insulin Pumpers website http://www.insulin-pumpers.org/
>for mail subscription assistance, contact: HELP@insulin-pumpers.org

Insulin Pumpers website http://www.insulin-pumpers.org/
for mail subscription assistance, contact: HELP@insulin-pumpers.org