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Re: [IP] Silhouettes

I also called MiniMed and asked to exchange my softsets for silhouettes, and
they refused!  I told them
I had the starter sets of some of each, and how the softset had failed three
times in three weeks, and how
the alarms went off.  They outright refused!  They said even if they were
unopened, that I had had them 30 days and they would NOT take them back, or
exchange them either!  So my advice if you're just starting on the pump, is
get a FEW of each and try them!!  Be very sure, becuase those infusion sets

Good luck!   Jane
-----Original Message-----
From: email @ redacted <email @ redacted>
To: email @ redacted <email @ redacted>
Date: Tuesday, July 06, 1999 11:10 AM
Subject: [IP] Silhouettes

>There are two things you need to do.  First call MiniMed and ask to
>your softset infusion sets for silhouettes.  I was able to do this as long
>none were opened.  Second, ask them to send you printed instructions on how
>to use the silhouette infusion set.  They faxed the instructions to me.
>my problems were solved in one phone call.
>Insulin Pumpers website http://www.insulin-pumpers.org/
>for mail subscription assistance, contact: HELP@insulin-pumpers.org

Insulin Pumpers website http://www.insulin-pumpers.org/
for mail subscription assistance, contact: HELP@insulin-pumpers.org